Scheduled meetings keep
us busy hopping between calls and sometimes platforms or apps. Who would have
thought, work from home would be this hectic.
But, it does not matter what tool or app we use for the call,
what network or device we use, what subject or who we speak with; There is
always one unifying and consistent question that cuts across every conversation
- Can you hear me now?
Can you hear me now has become an integral part of our lives. Do
you remember going through a 10-minute call without this coming up?
Somehow, this question silences unwanted noises? The inaudible
and garbled voice from the other side suddenly becomes loud and clear. Be it a
lousy home Wi-Fi network, a bad Bluetooth hands-free, or even a screaming kid
in the background - These words seem to fix everything. Do you recall
responding negatively to this question ever? Can you hear me now probably is
the loudest and clearest sounding part of most online conversations?
Can you hear me now is not just an apologetic enquiry but a much
bigger mind game. It is not about fixing issues but about the placebo effect of
these words that makes all the difference. It is your way of showing that you
care to the person who cannot hear your voice. Can you hear me now shows that
you listened to the complaint. And more often than not, that is all it takes to
solve an issue.
Do not feel bad when your voice is not heard. Do not feel
apologetic about it. Instead, feel proud because you have the elixir that can
solve the problem. All you have to do is to ask confidently,
Can you hear me now?
Can hear you loud and clear. Good observation and research.
ReplyDeleteNew method to silence unruly colleagues and their family. You have unique thought process. I have a feeling Psycology was one of your subjct in college. You are full of surprises as ever. Keep going.
ReplyDeleteWell observed.
ReplyDelete